I needed to return some things to a popular children's store. I should have done it much sooner, but the truth is, I forgot. So, today, Mom and I headed to the mall to make my returns. I was anticipating a fairly large amount of cash for the clothing in my bag, but I wasn't too excited about it--I just had a plan. A plan to return the clothes, get the cash, deposit the cash. Bing, bang, boom. No worries. Easy peasy.
So...I'm chatting with the sales girl, she's scanning things, you know. And she says, "You know this is going to be in merchandise credit, right?"
I said, "Uh, no. That's not right. Cash was paid for these items. I'd like the cash back, please."
She said, "Well, since they were purchased more than 60 days ago, you can only get a merchandise credit."
I said, "Shoot. That's not what I thought would happen."
And then time stood still.
I literally did not know what to do. Return the clothes? Keep the clothes? Take the gift card? Throw a temper tantrum?
So, I said, "Isn't there anything you can do about this? Who is the manager?"
She said, "I'm the manager."
I said, "So, isn't there anything you can do about this?"
She said, "You can have the phone number for customer service...?"
I said, "Will customer service tell you to give me my money back?"
She said, "No."
I said, "Then, no thank you."
And then time stood still.
I still did not know what to do. My brain just could. not. figure. this. one. out.
While she stared at me, I literally closed my eyes and tried to SEE the right answer. It did not appear.
Finally my mom came over, "Is everything ok?"
I explained the situation to her and told her to just tell me what to do.
We ended up keeping the outfit that will still fit Shirley and took a merchandise credit for the rest of the clothing.
Later I said to my mom, "I'm really sorry, Mom. I thought it was safe to go in public again. Clearly I was wrong."
Let the record show: I made the wrong choice. I am returning the rest of the clothes tomorrow. Hopefully the cashier will be fluent in Post-Partum-PMS-Exhausted-Mommy-Speak. (Yes, that's a real condition.)
5 comments:
Ugh. I feel your pain.
I must have that Post-Partum-PMS-Exhausted-Mommy-Speak condition because I went to Lowe's today to get paint. While I was waiting for the paint I asked the clerk if he had any oops paint. He said, you mean mis-tinted paint? Ya, you know what I mean.
poor lamb. i can see how that'd be a tough conundrum to figure yourself out of. for the record, i think they should have just given you cash back.
don't worry. It gets better - just in time for the perimenopause brain to show up followed by the menopause brain. Consider your current brain just the practice brain for those!
I've been in that condition myself. It makes shopping IMPOSSIBLE!
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