Friday, July 29, 2011

I'm a Sidewalk Surfer

Aren't these shoes cute? I've wanted them for a couple of years now, and tonight the Des Crew headed out to go spend a gift card. Imagine my surprise when I found the last pair of these size too big. I took them to the customer service guy and he looked them up for me. He determined that there might be one pair left in Berkeley, California, but I would have to have the customer service desk call and confirm.
I took my little slip to the front desk and she called California. I admit, I was concerned that some California girl was already wearing my shoes, but I remained hopeful.
The call took over ten minutes during which we (yes, "we." I bonded with that CSR tonight!) got put on hold and transferred three times and I got sent back to the shoe department to grab the pair that was too big, and then the computer froze up, and everybody panicked because the store closed ten minutes ago, but in the end, the Berkeley store is sending my new shoes to Roseville early next week. I got the very last pair in the entire company. The whole country. Maybe even the whole world.

1 comment:

angie said...

because you are awesome! that is a fantastic story. i love when things happen like that! WOOT! also, i freaking love your new blog template. yes. freaking.